Gown Return Policy-Special Order Gowns
Applies to online purchase of a special order gown. VOWS & bridepower.com is an authorized retailer for the following manufacturers- Allure, Mori Lee, Wtoo, Mikaella, Essense of Australia, Martina Liana, Dessy, Sorella Vita, and Bill Levkoff.
- VOWS & bridepower will accept returns once you receive the item ONLY if the item is deemed defective by the manufacturer or the incorrect size, color, etc was sent by us. You must notify us via email within 2 days of receiving your item.
- VOWS & bridepower will accept returns of Special Ordered Gowns. However, because we must custom order your gown, all returns will be subject to a 50% restocking fee.
All returned items must be in original, unaltered condition.
- If you override the recommended size, VOWS is not responsible for any sizing issues. Even with an ordered gown, alterations are required and at an additional cost.
- VOWS BRIDAL OUTLET is not an agent of, or responsible for the actions of the manufacturers.
- Accessory Orders and Bridesmaids are non-refundable.